(VoIP) Voice over Internet Protocol and facilities with thevirtual phone number is quite similar. However, providers of VoIP services also provide private branch exchanges (PBX) that can direct call traffic. Companies can switch to VoIP service and obtain PBX service from their seller – this can be web-hosted or using a PBX box as well. PBX boxes can cost upfront a huge amount of money, so many businesses choose to rent a PBX or pay their vendors for using a cloud-hosted PBX. 

  • (VoIP) Voice over Internet Protocol–A service that routes telephone calls using the public Internet.
  • Virtual PhoneNumbers – Calls using personal data centres and VoIP service to connect to public landline and mobile phone networks.

Essentially, VoIP providers provide companies with the use of virtual phone number and perform PBX functions as part of the VoIP service. Nevertheless, some businesses have greater needs, with huge amounts of calls. Such entities also profit from having their programs of their own. PBX systems will help save money for those businesses. This allows many vendors to be used if they wish. Getting own PBX and using the cloud are both pros and cons.

  • Capabilities in phones: Both types of systems have a wide variety of features and versatility. VoIP and virtual phone number are all physical, electronic and use links to the network. VoIP may use cloud-hosted Internet technology to include a virtual phone network and trunking of the Session Internet Protocol (SIP). SIP trunking links a VoIP network to the public telephone system, which PBX networks are doing. 
  • Features and Functionality: Compared with PBX services, VoIP services are usually relatively small. Call recording, auto dialling, and call management functionality include a PBX box or cloud service. VoIP-only plans to deliver fundamental calling. Plans that include a PBX take this further and deliver a vast array of rich features and functions that assist companies and organisations. Having a PBX or PBX connectivity is also very useful for businesses in many situations. Since these plans are very flexible, small to medium-sized companies (SMBs) can still access PBX services, so don’t be afraid to accept these plans even if people are operating a smaller organisation.
  • Security: PBX systems have high protection as they are directly connected to the public telephone network via SIP trunk, with little or no use of the public Internet for transmitting VoIP calls. Pure VoIP plans, on the other hand, primarily use the Internet to relay calls, so that they run the risk of hacking and intrusion. Given these limitations, people can lower their risk and help make sure their system is safe. 
  • Which one is right for people? Depending on the size of their company and their organization’s unique requirements, individuals should be prepared to select a telephone system that can help make their organization more effective and prepared. They will look carefully at their activities, how people are using their business communications system, anticipating any improvements in people’s use, and their expected needs for the future. They need to be sure that they select the best program for the provider, the plan and the machine.

Above mention information is quite useful to understand the difference between Virtual Phone Number and VoIP.

By Peter