A manager knows that one of the most challenging aspects of building teams is managing the different personalities of employees to ensure effective communication at work. Managers can see this as a chore. Still, great managers can see how each personality type can be used to improve the performance and productivity of an individual, team, department, and the entire organization.
One of the keys to successful team management is matching tasks and projects to the interpersonal skills of each team member. It requires a manager who understands team dynamics and recognizes that employee communication in the workplace is critical to team success.
To assess employee communication at work. These researchers argued that relational work could be defined by influence, interpersonal facilitation, relational creativity, and team leadership. The dimensions and how they relate to employee communication at work:
• Influence. Influencers are usually cheerleaders. As the name suggests, influencers are happy when they can influence others. They have an innate ability to negotiate and convince other team members and existing and potential clients. They are great at networking and bonding, and their communication in the workplace makes it easy and often necessary to lift the spirits of other team members.
• Interpersonal facilitation. Team members in this category are excellent at understanding emotions, motives, and conflicts. These employees are insightful and easily know what it takes to motivate another team member. Listen to employee frustrations and are good at calming the waters.
• Relational creativity. Unlike the influence personality type, which involves interaction between people, relational creativity occurs at a distance. In this dimension, employee communication at work is characterized by using images and words to create and convey emotions, motivate others, and build relationships. Consider, for example, a copywriter writing a CEO speech that can inspire an organization to meet deadlines.
• Team leadership. The name may sound self-explanatory, but it’s important to remember that influencers differ from team leaders in communicating in the workplace. They are more interested in the people and processes they bring together to achieve their goals. Influencers focus on the bottom line and how they influence victory, while team leaders measure success by their people’s ability to improve performance and achieve goals using a communication agency.
Understanding these four dimensions and how your employees’ interpersonal qualities affect their ability to build better teams is critical to improving and sustaining growth. Remember the importance of rewarding your team by starting by talking to employees about their effective and ineffective communication at work.
Effective communication with employees is the key to good management and communication between employers and their employees. Both methods will ensure that you keep up with technological changes that will allow you to more easily communicate with your employees and continue to strive for professional excellence and communication in your workplace.